Account Executive - UK Market at Front
Paris, FR
At Front, we’re redefining business communication and collaboration with our shared inbox for teams. Front brings all of your communication channels(email, Facebook, Twitter, etc.) into one place, so you can triage and assign messages, have internal conversations around them, and even sync your work across other services you use from Salesforce to Github. Today, over 3,000 companies rely on Front to power communication in their business, and we’re just getting started.
 
As an Account Executive, you’ll help introduce Front to prospects of all sizes, with a focus on the UK market. You will act as the primary point of contact for every new signup, and will be directly responsible for educating, providing awe-inspiring product demonstrations, and onboarding companies as they make the transition from prospect to customer. You will also be responsible for managing your own book of accounts, in close collaboration with our Customer Success team, to make sure that our clients get the most out of Front and to identify new teams that could benefit from our product. You’ll also work closely with multiple teams across Front, to ensure customer success at every stage during the sales process. 
 
The job is located is our brand new and fast-growing EMEA HQ located in Paris.

Responsibilities

    • Prospecting
    • Understanding customer needs fully and matching use cases effectively to the Front platform, including through product demonstrations
    • Documenting and forecasting properly, including main use case, deal timeframe, stakeholders mapping, and next steps
    • Building informal rapport with contacts to encourage long term relationships
    • Prioritizing opportunities and ownership of pricing negotiations through close
    • Turning leads into happy Front customers with our Customer Success team
    • Identifying expansion opportunities within our customer base

Requirements

    • 3+ years of experience in a customer-facing role(Sales,Management Consulting, Customer Success)
    • Strong past exposure to the UK market and/or culture
    • Consistent overachievement against sales targets in past experiences and proven track record of demonstrated long-term customer retention
    • Strong written and verbal communication skills in English
    • Empathy and a unique ability to understand customer needs
    • Highly analytical when it comes to understanding deal context and prioritizing efforts
    • A great attitude and ability to collaborate in a small and fast-growing team
    • Highly organized with exceptional follow-up skills
    • Excellent academic qualifications