Sales Operations Analyst at LaunchDarkly
Oakland, CA, US

LaunchDarkly is a rapidly growing software company with a strong mission and vision carried out by a talented and diverse team of employees. Our goal is to help teams build better software, faster.  You'll join a small team and have an immediate impact with our product and customers.


We are looking for our first Sales Operations Analyst, someone who will be a key contributor to the Sales team's overarching productivity and effectiveness. As a Sales Operations Analyst, you will have the opportunity to shape and evolve key processes in our rapidly scaling sales organization. Our ideal candidate will be a team player first, with an eagerness to learn the business, new tools, and processes. 

What You'll Do

    • Run the administration on all of our sales tools

    • Assist in the onboarding and continue training of new and existing sales team members

    • Own Salesforce as the Salesforce administrator, ensuring the tool helps everyone be more productive as well as provide analytical insights that help the leadership team make valuable business decisions

    • Partner with Sales, Marketing and Finance teams to develop, report, track and maintain key metrics enabling the organization to make data driven decisions

    • Proactively identify opportunities for sales process improvement

Who You Are

    • 2+ years experience in an enterprise sales organization

    • 2+ years experience in SalesForce

    • Possess exceptional powerpoint presentation and excel skills

    • Strong analytical skills and passionate about analytics

You May Also Know About (bonus skills section)

    • You geek out about deep tech especially developer tools

    • Previous project management experience 

    • Knowledge in our business ecosystem 

    • Experience in InsightSquared and Pardot

LaunchDarkly is a Feature Management Platform that serves over 20 billion feature flags daily to help software teams build better software, faster. Feature flagging is an industry standard methodology of wrapping a new or risky section of code or infrastructure change with a flag. Each flag can easily be turned off independent of code deployment (aka ”dark launching”). LaunchDarkly has SDKs for all major web and mobile platforms. We are building a diverse team so that we can offer robust products and services. Our team culture is dynamic, friendly, and supportive.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.