Sales Engineer at Sumo Logic
Redwood City, CA, US
In June 2017, Sumo Logic announced another $75M funding round led by Sapphire Ventures, with participation from new and existing investors including DFJ Growth, Greylock Partners, Sequoia Capital, and others ( https://www.sumologic.com/press/2017-06-27/75-million-funding-round/). This brings our total funding to $235.5M to date. Sumo Logic’s business has scaled significantly, tripling both our annual recurring revenue and customer count to over 1,500 customers, reflecting every major vertical and company size.

Who Are We?
We are a secure, cloud-native, machine data analytics service, delivering real-time, continuous intelligence from structured, semi-structured and unstructured data across the entire application lifecycle and stack. Our mission is to democratize analytics, making it accessible, simple and powerful for businesses of all sizes to build, run and secure their organizations. With Sumo Logic, customers can harness the power of machine data to gain operational business and customer insights that lead to competitive advantage and differentiated customer experience.

What Do We Do?
Sumo Logic was founded in 2010 by experts in log management, scalable systems, big data, and security. We imagined a world of Yottabyte-scale machine data, where machine learning algorithms and advanced analytics could make sense of it all. Today, our purpose-built, cloud-native service analyzes more than 100 petabytes of data, more than 16 million searches, and delivers 10s of millions of insights daily – positioning Sumo among the most powerful machine data analytics services in the world. Our customers around the globe rely on Sumo Logic for the analytics and insights to build, run and secure their modern applications and cloud infrastructures. With Sumo Logic, customers gain a service-model advantage to accelerate their shift to continuous innovation, increasing competitive advantage, business value and growth.

As a Sales Engineer, you will be the primary technical resource for our Mid-Market Sales team taking a consultative approach with our customers, identifying pain points and driving technical alignment between customer needs and the Sumo Logic service. You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers while advancing the sales process.

As the technical expert, you will work with clients to understand their requirements and design the right solution for their business needs. At the same time, you will be a liaison to the engineering team to drive the direction of the product. By combining your personality with your technical knowledge, you can be an unmitigated success.

The ideal candidate will have a broad technical background, with a minimum 1 - 2 years experience functioning in a Sales Engineer capacity. If you have previously worked as a system administrator or software developer and transitioned into Sales Engineering, we would love to speak with you. We seek talent who want to leverage their technical and people skills to help deliver solutions to prospective customers directly.

Responsibilities

Conduct online and in-person demonstrations of the Sumo Logic service
Work hands-on with customers to install and deploy the Sumo Logic solution
Design and implement data analytics dashboards, reports and real-time monitors
Requirements

2+ years experience as a Sales Engineer supporting a networking or SaaS based product
Previous experience in software development or systems administration is ideal
Strong written and verbal communication skills, as well as business and technical acumen are a must.
Deep knowledge of the requirements and challenges enterprises face with application development/release, IT Operations, Security and Compliance.
A broad background in technical infrastructure (servers, networking devices, storage, etc.)
Knowledge and experience with Linux/Unix and Windows OS is needed.
B.S. in Computer Science or a related field.
Experience in successful startups is a plus
Knowledge of log management and security solutions is ideal.