Solutions Engineer at LaunchDarkly
Oakland, CA, US
LaunchDarkly is a rapidly growing software company with a strong mission and vision carried out by a talented and diverse team of employees. Our goal is to help teams build better software, faster. You'll join a small team from companies like Atlassian, Intercom, and GitHub, and you'll have an immediate impact with our product and customers.

As a Solutions Architect, you will educate and guide prospects on the proper implementation of LaunchDarkly's SaaS product and Private Instances. You will be the technical voice during our sale and ensure our customers are comfortable with the way our systems work. You are passionate about the developer tools space and helping development teams eliminate risk and deliver value. You are also looking to help us define what success means in this new role, while laying the foundation for a team.

What you'll do:

Evangelize and advise customers on the importance and different uses of feature flags and how to administer them

Create solutions to customer's challenges implementing feature flags across large monolith and microservice applications, large organizations, and different technology stacks

Become a domain expert on LaunchDarkly architecture

Demo LaunchDarkly product to technical and business audiences

Become a subject matter expert on LaunchDarkly and communicate our value and features to potential customers

Be the voice of the customer by translating, aggregating, and representing customer feedback to the Product and Engineering teams

Who you are:

You learn and synthesize large amounts of information with little context

You are an effective communicator and you can simplify complex technical concepts

You are a self‐starter and problem solver, willing to take on hard problems and work independently when necessary.

You have 4+ years experience consulting with enterprise customers and large development teams

You led successful technical proof of concepts and built strong customer relationships

You are passionate about trends and technologies involved in modern application development

You may also know about (bonus skills section)

You have worked with teams that underwent development process transformation

You are familiar with at least one of our supported languages: Java, .NET, GO, JS, Python, PHP, node, Ruby, Rails, iOS, or Android

You have worked with data persistence technologies like Varnish or Redis

About LaunchDarkly:

LaunchDarkly is a Feature Management Platform that serves over 20 billion feature flags daily to help software teams build better software, faster. Feature flagging is an industry standard methodology of wrapping a new or risky section of code or infrastructure change with a flag. Each flag can easily be turned off independent of code deployment (aka ”dark launching”). LaunchDarkly has SDKs for all major web and mobile platforms. We are building a diverse team so that we can offer robust products and services. Our team culture is dynamic, friendly, and supportive.