Sr. Sales Operations Analyst at Sumo Logic
Redwood City, CA, US
In June 2017, Sumo Logic announced another $75M funding round led by Sapphire Ventures, with participation from new and existing investors including DFJ Growth, Greylock Partners, Sequoia Capital, and others ( https://www.sumologic.com/press/2017-06-27/75-million-funding-round/). This brings our total funding to $235.5M to date. Sumo Logic’s business has scaled significantly, tripling both our annual recurring revenue and customer count to over 1,500 customers, reflecting every major vertical and company size.
Who Are We?
We are a secure, cloud-native, machine data analytics service, delivering real-time, continuous intelligence from structured, semi-structured and unstructured data across the entire application lifecycle and stack. Our mission is to democratize analytics, making it accessible, simple and powerful for businesses of all sizes to build, run and secure their organizations. With Sumo Logic, customers can harness the power of machine data to gain operational business and customer insights that lead to competitive advantage and differentiated customer experience.
What Do We Do?
Sumo Logic was founded in 2010 by experts in log management, scalable systems, big data, and security. We imagined a world of Yottabyte-scale machine data, where machine learning algorithms and advanced analytics could make sense of it all. Today, our purpose-built, cloud-native service analyzes more than 100 petabytes of data, more than 16 million searches, and delivers 10s of millions of insights daily – positioning Sumo among the most powerful machine data analytics services in the world. Our customers around the globe rely on Sumo Logic for the analytics and insights to build, run and secure their modern applications and cloud infrastructures. With Sumo Logic, customers gain a service-model advantage to accelerate their shift to continuous innovation, increasing competitive advantage, business value and growth.
Position Description: Business Operations strives to be the brain and the spine of the GTM organization team at Sumo Logic. As part of the Business Operations group, we protect the investment in Sumo Logic’s rapidly growing GTM organization by ensuring Lead Gen, Sales, Account Management, Sales Engineers, and Partners have the insight, tools, and processes it needs to run effectively and efficiently.
The Sr Sales Operations Analyst will help streamline how the Go To Market functions serve the business. You’ll be close to the company’s most critical performance data, and develop a keen understanding of how Sumo Logic acquires revenue. You’ll have the opportunity to collaborate with a diverse cast in our high-performing Ops organization (Business Systems, Marketing Operations, Data & Analytics, Sales Enablement).
Job Duties and Responsibilities:
You’ll help us across the three critical areas of GTM operations:
Help formalize, automate, and expand our GTM reporting. This includes (but is not limited to): weekly/monthly/quarterly reports, sales KPI’s, partner generated pipeline reviews, renewal attainment, SE productivity, and forecasting.
In conjunction with the team, mature a variety of our GTM/operational metrics with new models of pipeline and productivity.
Present findings and insights to senior operations leadership and sales executives themselves.
Process and Infrastructure:
Help optimize the sales organization, sales leadership, and sales ops experience in Salesforce and other systems.
Help to build and scale a best in class partner organization to help fuel our top line growth
Know or learn what quality data means and help us design and improve it.
Resourcing and Strategy:
Maintain and update our growth and capacity plans – a critical pulse for our fast-growing teams.
Uncover areas of revenue opportunity in our customer and prospect base
Contribute to integrated planning for sales and demand.
Minimum Required Knowledge, Skills, and Abilities:
3-5 years of operational experience, with at least 1-2 years in an analytical or ops capacity.
Salesforce mastery: complex dashboards & reports, custom report types, calculated fields, workflows).
Exceptional quantitative and MS Excel skills (sumifs, index/match and vlookup, table formulas).
Excellent written and verbal communication skills.
Deep experience modeling complex problems, both conceptually and tactically (spreadsheets, analysis tools, visualization).
Endless curiosity and a need to dive deeper for understanding.
Self-motivation, with the desire and capacity to work both independently and collaboratively.
Bachelor’s Degree in Quantitative (preferred major or Math, Economics, Finance, Accounting).