Sr. Product Designer at Sumo Logic
Redwood City, CA, US
Sumo Logic currently has 1500+ enterprise customers with $160.5M in funding from the world's leading investors (Accel, Greylock, Sequoia, Sutter Hill, and DFJ Growth), and we are reshaping the Big Data landscape with its cloud-based machine data analytics platform with an All-Star team.

Who Are We?

We are a secure, cloud-native, machine data analytics service, delivering real-time, continuous intelligence from structured, semistructured and unstructured data across the entire application lifecycle and stack. Our mission is to democratize analytics, making it accessible, simple and powerful for businesses of all sizes to build, run and secure their organizations. With Sumo Logic, customers can harness the power of machine data to gain operational business and customer insights that lead to competitive advantage and differentiated customer experience.

What Do We Do?

Sumo Logic was founded in 2010 by experts in log management, scalable systems, big data, and security. We imagined a world of Yottabyte-scale machine data, where machine learning algorithms and advanced analytics could make sense of it all. Today, our purpose-built, cloud-native service analyzes more than 100 petabytes of data, more than 16 million searches, and delivers 10s of millions of insights daily – positioning Sumo among the most powerful machine data analytics services in the world. Our customers around the globe rely on Sumo Logic for the analytics and insights to build, run and secure their modern applications and cloud infrastructures. With Sumo Logic, customers gain a service-model advantage to accelerate their shift to continuous innovation, increasing competitive advantage, business, and growth.

The Role:

We are looking for a slightly nerdy senior level designer who is interested in both data analytics and coloring books. The nerd in you performs contextual inquiry interviews with technical customers and quickly understands new concepts. The designer in you synthesizes the information, explains it with relevant metaphors and whiteboards it beautifully. We want to hear your ideas for distilling complex use cases into simple tasks that empower our users.

The UX Design Team at Sumo Logic creates consumer-level user experience for complex data visualizations and information design of enterprise-level capabilities. That sounds complicated, and it is. But our team is close-knit, and we swarm frequently on all of the design problems we’re facing. If you’d like to read more about the team and our processes, here’s our blog.

Sumo Logic is a real-time continuous intelligence platform. We have over 1000 customers and we analyze 100+ petabytes of data daily. When a customer experiences an outage, they turn to our platform to analyze the machine data and figure out what happened. Our product aids the user in making critical decisions and responding rapidly.

Along with your resume and portfolio (required), please send along your favorite .gif or Boomerang. No cover letters, please.

Responsibilities

We are looking for a talented Product Designer who is passionate about solving complex problems and creating smart, beautiful, and polished products.

Act as a point of contact from different cross-functional departments
Help lead improvements to process and relationships beyond scope of individual work
Lead research that identifies and defines user goals and value definition
Collaborate with other designers, both visual and interactive, to design and evangelize new interface guidelines and design patterns
Execute full UX solutions based on existing “product vision” and business requirements
Lead data driven design methodologies to champion refinements of the product until the usability and experience reach a delightful experience and success criteria.
Minimum Requirements

We are looking for candidates who are self-motivated and able to work both independently and in collaboration with a team. The ideal candidate will have the following qualifications:

Has a track record of influencing the direction of the product and delivering high quality product
Strong experience in working with engineering and product management teams to oversee the user experience of a product from discovery to delivery
Experience leading team projects, defining experience brief, design KPI’s, and success criteria
Experience with user research in building the product and testing to validate key insights
A communicator who can easily explain the product design process with various teams
Be highly adaptable in an ever-changing startup environment
A portfolio that highlights your strengths
Preferred Requirements

Experience with creating customer journeys, doing research, and creating user personas
Information design/data visualization experience a plus
Prototyping experience a plus