Channel Operations at Formlabs
Somerville., MA, US
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

At Formlabs, our global channel partners (distributors and resellers) and sales team need order processing, fulfillment and logistics to go smoothly at all times. Everything about our operations matters. The more efficient and systematic we are, the more time the sales team and channel partners can spend on growing revenue. We’re looking for an organizational rock-star that can grow with our team, and our operational needs and help create processes that are scalable and efficient.

If you are highly motivated, organized, and love supporting a diverse company in accomplishing great things, we want you!

The Job:

Own the Channel Order Fulfillment process from start to finish
Manage and maintain SalesForce data for our vast array of partners world-wide.
Work in our eCommerce, ERP and CRM software systems and strategize how to improve processes.
Provide excellent customer support to our partners answering questions on product information as well as fulfillment
Create reports to monitor sales data and enable our team to succeed.
Be a bridge between the sales team, logistics, finance and system team.
Be able to explain complex system issues in simple terms

Are a natural entrepreneur and willing to get your hands dirty with the details
Hardworking and driven person looking to kick start their career
Excel at organizing things and helping others do the same
An independent thinker who can see and execute whatever needs to be done
Love to learn and can practically teach yourself how to do anything
Bonus Skills:

Experience with IT, Technology, and Systems
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.