Director of Product Management at Periscope
San Francisco, CA, US
DEFINE AND EXECUTE THE PRODUCT ROADMAP TO HELP THOUSANDS OF COMPANIES MAKE BETTER DECISIONS THROUGH DATA.
Periscope is transitioning from a power tool for data scientists to a platform companies use to make data-driven decisions. We're expanding the product footprint into an underserved technical community and our next PM will be the catalyst for our platform. You will have primary responsibility for defining and delivering the product roadmap.
WHY YOU SHOULD JOIN OUR TEAM:
Periscope is a customer-centric company. We meet with customers on a regular basis and our roadmap is largely based on those conversations. In June we visited 86 customers in a 20-day roadshow to talk about upcoming product changes!
That customer-centric attitude starts at the top. Our co-founders have product backgrounds at Google and Microsoft. Before we hired a support team, they answered emails and live chats from customers to collect feedback while helping them to use the product.
When it was time to build our initial product team, we hired two of our most active users. Our first PM was influencing our product roadmap long before we hired her. She regularly sent us ideas and the conversations that followed were so good, we hired her without a formal interview. Our second PM follows a similar story of late night support chats and natural product insight.
Our Product team builds the product that over 800 companies depend on to make decisions. Lead that team be responsible for identifying product opportunities and driving them to outcomes that delight our customers!
HOW YOU’LL RAMP:
In your first 30 days, you'll spend most of your time ramping up on the product and our existing processes. You'll...
Get familiar with the different kinds of customers, and how they each use the product.
Work with the Sales, Marketing, and Solutions teams to see how they explain Periscope to customers.
Establish the relationships necessary for long-term collaboration with Design, Engineering, Solutions, and Marketing.
By day 60, you'll have begun to evolve our product team to deliver even better experiences to our customers. You'll...
Interview customers to understand their use cases and identify their pain points.
Ensure that all feature teams are prioritizing, designing, and successfully shiping on time and under budget.
Develop processes that improve team efficiency and ensure the best outcomes for customers.
By day 90, you'll know the product and its users, and can identify and deliver lasting improvements for customers. You'll...
Be an expert in the strategic direction of the product. The company inherently trusts you to make the right product decisions.
Drive discussions both internally and externally around how the product can be better, and then implement the changes that add the most value.
Expand your influence across the company, driving process and improvements where appropriate.
WHAT YOU’VE ACCOMPLISHED… SO FAR:
You have lead Product teams to rapidly deliver customer value. Your experience speaks for itself with many examples of large, successful releases of company-defining initiatives.
You are fluent with data. You know SQL and have worked with multiple data analysis tools. You're excited to talk about the outcomes driven from your past analyses.
You are technical and can discuss implementations and tradeoffs with Engineering. You have a solid understanding of how your past work is implemented, well below the UX layer.
You take an active role in growing the people on your team. Many of your former reports have varied and successful careers, propelled by your guidance.
ABOUT PERISCOPE DATA:
We're a kind, curious, tight-knit bunch. We eat together, toast our shared accomplishments together, and often spend holidays and ski trips together.
We are on-boarding rapidly! The team grew from 20 to 69 in 2016, and will grow to 140 and beyond in 2017.
We believe strongly in a data-driven approach to all that we do. We're constantly measuring and optimizing everything about the business.
We have close relationships with our customers. We see customers several times a month, and email with them several times a week.