Senior UX Designer at LendKey
Manhattan., NY, US
DESCRIPTION

LendKey is transforming the $3.6 trillion consumer lending market through its lending-as-a-service solution that enables the nation’s 13,000+ community financial institutions to compete and thrive in digital lending. We are working to solve a complex challenge—to improve lives with lending made simple—by providing borrowers with the simple and transparent borrowing experience they want and need, while helping financial institutions lend capital efficiently, put their best brand in the market, and provide a delightful customer experience. LendKey currently works with approximately 275 credit unions and banks to manage student loan and home improvement loan programs.



We’re looking for a results-driven Senior UX Designer to help lead the development and execution of our digital lending platform roadmap, with a rapid focus on the customer. Utilizing a user-centric mindset, this individual will be a key contributor in driving optimal digital lending experiences. The Senior UX Designer will lead the activities of cross-functional teams involving various business partners in the development and deployment of new products, product enhancements, and process improvements. The ideal candidate is an all-around designer with both interaction / design skills as well as some front-end coding ability.

What you’ll do:

Contribute to the strategic development and execution of the digital lending product roadmap.
Evangelize user-centric design, leveraging user feedback from various channels.
Manage existing features and actively lead the research, definition and development of digital enhancements to advance the product roadmap.
Continually drive digital products towards a meaningful balance between user needs, business objectives and technical feasibility.
Provide direction on the development, testing, and refinement of UX prototypes in an agile environment.
Facilitate & drive solutions across the organization; working with legal, risk, operations, UX and technology teams to prioritize, deliver solutions that align with the corporate strategy.
Push for new ideas and improve the user experience beyond the scope of formal efforts or assignments.
Build mock-ups and prototypes that illustrate and test design thinking.
Write initial code in HTML & CSS to hand off to engineers.
Lead discussions on long-term design and development projects through various channels: written scenarios, polished visual mockups, meetings & continuous collaboration.
Absorb constructive criticism of product plans, and be open to design feedback from stakeholders.
REQUIREMENTS

What we’re looking for:

Character

Someone who has a passion for creating great customer-centric digital products. We value those who are driven to do greater things than the status quo.
Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment .
Organized, controlled, engaged, polished meeting management.
Results-focused & willing to ‘get hands dirty’ in order to drive projects forward and create high-quality work.
Is someone who people turn to for leadership and knowledge. We want naturally helpful people who make those around them better.
Has a willingness and aptitude for learning new concepts and businesses.
Business/Technical/Design Experience

Knows and loves HTML and CSS
Has 8+ years’ experience in interactive design
Experience building consumer facing applications, strong preference for consumer facing financial applications
Has experience in leading discussions with designers, engineers, and business stakeholders helping to guide teams in turning complex business workflows or data into easy-to-use interfaces
Has experience in identifying and guiding what the design process should look like in complex organizations, including how design processes should interact with other components of the business
Has an analytical mindset and are effective in pushing for ideas through validation, testing, and data-driven analysis
Has excellent communication skills
Can convert ideas into code, and has a knack for solving technical problems
Has experience with responsive design as standard practice