Enterprise Account Executive at Talkdesk
New York City, NY, US
Would you like to join one of the fastest growing startups in the world? Talkdesk - a 2016 Forbes Cloud 100 Company - is the world’s leading cloud-based contact center software provider. We have awesome investors (DFJ, Salesforce Ventures and Storm Ventures), are in a $22B market that is ripe for disruption and boast an impressive roster of customers including Shopify, Box, Anki, DoorDash, Edmunds and Qualys. We’re looking for a world-class Enterprise Account Executive in New York City to help us continue on our hyper-growth trajectory and shape the future of Talkdesk.

As an early member of our rapidly growing field sales organization, you will be responsible for establishing and executing field sales quota for your given coverage model. This position has a base salary, incentive compensation and stock options. If you’re looking for an opportunity to join an amazing team in a high impact leadership role and deliver incredible value to individuals and businesses, then this is the opportunity for you.


Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
Develop essential internal relationships to provide the support necessary to manage accounts and close deals
Communicate accurate and realistic forecast information to the management team per our process and policy
Communicate market reaction and needs back to headquarters in a productive manner
Take an active role in solving problems, which involve other functional areas, instead of “dumping problems at the factory door”
Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Travel required: 50%+
5+ years of outside/direct sales experience carrying quota
2+ years account management or inside sales experience, preferably in SaaS
Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
Strong analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
Excellent communication and presentation skills
Extensive negotiation and contract development experience
Comfortable operating in a fast-paced, dynamic startup environment
BA/BS degree
Live in close proximity to a major airport