Content Marketing Manager at Talkdesk
San Francisco, CA, US
Would you like to join one of the fastest growing startups in the world? Talkdesk – a 2016 Forbes Cloud 100 Company – is the world’s leading cloud-based contact center software provider. We have awesome investors (DFJ, Salesforce Ventures and Storm Ventures), are in a $22B market that is ripe for disruption and boast an impressive roster of customers including Shopify, Box, Anki, DoorDash, Edmunds and Qualys. We’re looking for a world-class content marketing manager to help us continue on our hyper-growth trajectory and shape the future of Talkdesk.


Collaborate with the marketing team to help define marketing objectives and execute our content marketing strategy
Conduct keyword research for SEO-focused content development
Develop SEO-optimized blog posts, ebooks, whitepapers, newsletters and guides on a variety of business, sales, customer service and call center topics
Collaborate with our marketing team to create content for product launches, press releases and events
Become an expert and thought-leader on topics that are relevant to our organization
Define KPIs, measure performance and optimize accordingly
Collaborate with our design team to produce the highest quality deliverables

3 - 5 years of relevant work experience
Proven ability to produce high quality content at a fast pace
Passionate about developing informative content that is SEO optimized
A solid understanding of SEO best practices
Strong analytical and research skills
The ability to quickly understand complex topics and emerging technologies
Experience with WordPress preferred
Experience with Marketo a plus
Excellent written and verbal communication skills
Proven ability to work both autonomously and collaboratively
Comfortable in a high-energy, fast-paced startup environment
Bachelor’s degree