Junior Salesforce Developer at Talkdesk
Lisbon, PT
Would you like to join one of the fastest growing startups in the world? Talkdesk - a 2016 Forbes Cloud 100 Company - is the world’s leading cloud-based contact center platform. We have awesome investors (DFJ, Salesforce Ventures and Storm Ventures), are in a $22B market that is ripe for disruption and boast an impressive roster of customers including Shopify, Box, Anki, DoorDash, Edmunds and Qualys. We’re looking for a world-class Junior Salesforce Developer to help us continue on our hyper-growth trajectory and shape the future of Talkdesk.

Responsibilities:

Partner with our internal teams to determine business requirements and desired functionality for our Salesforce.com instance
Build and administer business systems that are high quality, scalable and secure including Salesforce.com-based solutions
Own Salesforce Sales Cloud administration end-to-end supporting a 50 person inside sales & field sales organization
Provide excellent end user support of Salesforce to our Sales, Sales Ops, Marketing, BizOps, Finance, Post-Sales and Product organizations
Maintain and enhance our business enterprise stack such as our CRM, ERP, MES, HRIS, and Financial systems and technologies including opportunities to design solutions to integrate third-party tools and system (preferably Marketo, Zuora, Netsuite, and Xactly)
Test enhancements to our SFDC deployment using the sandbox
Provide support on technical design, integration architecture, and solution recommendation
Provide support on quality control, release management, and coordinated delivery across our business
Improve marketing and sales productivity and drive better insights across the entire customer funnel
Improve forecasting methodologies and accuracy by optimizing tool use, processes and workflow across the Sales, Marketing and Post-Sales organizations
Assist with sales territory, quota, and headcount planning
Ensure data hygiene and integrity by de-duping and conducting cleanups on a regular cadence
Develop and administer SFDC training to all new sales hires
Requirements:

Experienced in Java
Excellent organizational and task management skills
Excellent interpersonal, verbal and written communication skills
Ability to translate business needs and requirements into innovative solutions
BS Degree in Computer Science or related field
Technical Skill Set Valued:

Salesforce & Other Enterprise Systems: Salesforce CRM, Lightning, Marketo, Zuora, Xactly
Support & Collaboration Systems: Salesforce Service Cloud, Zendesk, Jira
Previous experience in Salesforce Platform Development
Salesforce Certifications (or motivation to take them)