Senior Sales Engineer at Sumo Logic
San Francisco, CA, US
Are you looking to join one of Silicon Valley’s hottest startups, with top-tier VC funding and all-star engineering, product, marketing, and sales teams? We are Sumo Logic, and we are building the Next Generation Log Management and Analytics solution --- delivered as a cloud-based service. We are led by industry veterans and aim to be the #1 solution in this multi-billion dollar market.

As a Sumo Logic Field Sales Engineer, you will be paired with one or more of our Enterprise Account Executives, and be our customer’s primary technical point of contact. You will take a consultative approach with our customers, identifying their pain points and driving technical alignment between customer needs and Sumo Logic's Next Generation Cloud-Based Log Management and Analytics solution.

You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers, but you will also keep a focus on advancing the sales process. The best candidates for this position will have a track record of success in being technically proficient as well as customer savvy. You must have an excellent knowledge of the requirements and challenges enterprises (small and large) face with log management and analytics. Ideally, you should know where other

You should have a track record of success in being technically proficient as well as customer savvy. You must have an excellent knowledge of the requirements and challenges enterprises (small and large) face with log management and analytics. Ideally, you should know where other log-management solutions have failed and why our approach will revolutionize the market.

Responsibilities

Conduct online and in-person demonstrations of the Sumo Logic service

Assess customer requirements and identify technical alignment between customer needs and the Sumo Logic solution

Communicate customer feedback and requirements to Product Management, Engineering, Customer Service and other groups within Sumo Logic.

Work hands-on with customers to install and deploy the Sumo Logic solution.

As necessary, conduct end-users training on the Sumo Logic solution and functionality Work directly with customers to ensure their goals are being met

Requirements

5-10+ years relevant experience in functioning as a Pre Sales Engineer, supporting a complex software sales cycles to IT and DevOps leaders.

Domain expertise with the log analytics, Security Information Event Management (SIEM) or Application Performance Management (APM) is needed.

Deep experience working directly with customers to ensure their goals are being met

Strong written and verbal communication skills, as well as business and technical acumen, are a must.

A broad background in technical infrastructure, including servers, networking devices, and storage is very desirable

Experience in successful startups in the area of log management and security is strongly preferred.